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Signal Concern Resolution ... If you recently received a text message from us regarding a service ticket, this video contains resolution details.

Burgess COMMENTARY

Peter Burgess

Signal Concern Resolution If you recently received a text message from us regarding a service ticket, this video contains resolution details. Signal Concern Resolution About Length: 1:27 Transcript Hello. Thank you for taking the time to report your service issue to us! This short video will help to educate you on your resolution and the options available to you! We've investigated your concern, and though Verizon has the nation's best network, we found that the signal strength in your reported area is less than optimal. This can lead to weakened and reduced network connectivity, especially indoors. No need to worry, however - because Verizon has several options available to make sure you get the highest quality service in these situations! Here are a few steps to try: If available, you can enable HD Voice, which provides even better call quality over Verizon's LTE network. With HD Voice enabled, you can also enable Wi-Fi Calling, an amazing way to help boost call quality securely whenever you are connected to a Wi-Fi network. HD Voice and Wi-Fi calling are your best options for improved service, and we make these amazing features free in order to ensure you always get the best possible service. Or, if your device is not HD Voice or Wi-Fi Calling capable, we also offer Network Extenders for sale that could enhance the voice coverage in a specific location, and they can work with multiple devices! For more details about these three options, or for troubleshooting resources, our online Troubleshooting Tool offers a comprehensive list of device solutions that may resolve your concern! Thank you for your time, and thank you for being the best part of Verizon! Print Transcript Hide Transcript ∧ Android is a trademark of Google, Inc. Apple is a registered trademark of Apple Inc. Windows is a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
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