Date: 2024-12-21 Page is: DBtxt003.php txt00017561
Process
Retail distribution
Video: Retail distribution ... the journey of an Amazon return
Peter Burgess
The journey of an Amazon return from CNBC.
Friday, 18 Oct 2019 | 8:00 PM ET
Returns take a major toll on retailers' bottom line and on the planet, but Amazon is taking big steps to change that. Free returns are now offered on almost all Amazon orders, with a new option to bring unboxed items in-person to any Kohl's store. The majority of returned Amazon items are resold to other consumers or liquidators, returned to suppliers, or donated through a new program Amazon hopes will cut down on waste.