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Date: 2024-12-21 Page is: DBtxt003.php txt00019255

Survey Details
Visit to BLS website

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Burgess COMMENTARY

Peter Burgess
NAICS 221113 - Nuclear Electric Power Generation ForeSee Customer Satisfaction Survey Thank you for visiting BLS.gov. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Participation in this survey is completely voluntary. Please take a minute or two to give us your opinions. The feedback you provide will help us serve you better in the future. Your responses will only be used internally to make improvements to the website and customer experience. Required questions are denoted by an * 1: *Please rate the options available for navigating this site. 1=PoorExcellent=10 1=PoorExcellent=10 1 2 3 4 5 6 7 8 9 10 Don't Know 2: *Please rate how well the site layout helps you find what you need. 1=PoorExcellent=10 1=PoorExcellent=10 1 2 3 4 5 6 7 8 9 10 Don't Know 3: *Please rate the consistency of speed from page to page on this site. 1=PoorExcellent=10 1=PoorExcellent=10 1 2 3 4 5 6 7 8 9 10 Don't Know 4: *Please rate how completely the page content loads on this site. 1=PoorExcellent=10 1=PoorExcellent=10 1 2 3 4 5 6 7 8 9 10 Don't Know 5: *Please rate how understandable this site’s information is. 1=PoorExcellent=10 1=PoorExcellent=10 1 2 3 4 5 6 7 8 9 10 Don't Know 6: *Please rate how well the site’s information provides answers to your questions. 1=PoorExcellent=10 1=PoorExcellent=10 1 2 3 4 5 6 7 8 9 10 Don't Know 7: *Please rate the ability to narrow choices to find the information you are looking for on this site. 1=PoorExcellent=10 1=PoorExcellent=10 1 2 3 4 5 6 7 8 9 10 Don't Know 8: *Please rate how well the features on the site help you find the information you need. 1=PoorExcellent=10 1=PoorExcellent=10 1 2 3 4 5 6 7 8 9 10 Don't Know 9: *Please rate the balance of graphics and text on this site. 1=PoorExcellent=10 1=PoorExcellent=10 1 2 3 4 5 6 7 8 9 10 Don't Know 10: *Please rate the readability of the pages on this site. 1=PoorExcellent=10 1=PoorExcellent=10 1 2 3 4 5 6 7 8 9 10 Don't Know 11: *What is your overall satisfaction with this site? 1=Very DissatisfiedVery Satisfied=10 1=Very DissatisfiedVery Satisfied=10 1 2 3 4 5 6 7 8 9 10 12: *How well does this site meet your expectations? 1=Falls ShortExceeds=10 1=Falls ShortExceeds=10 1 2 3 4 5 6 7 8 9 10 13: *How does this site compare to an ideal website? 1=Not Very CloseVery Close=10 1=Not Very CloseVery Close=10 1 2 3 4 5 6 7 8 9 10 14: *Please rate your level of confidence in BLS.gov. 1=Not At All ConfidentVery Confident=10 1=Not At All ConfidentVery Confident=10 1 2 3 4 5 6 7 8 9 10 15: *How likely are you to return to BLS.gov in the future? 1=Very UnlikelyVery Likely=10 1=Very UnlikelyVery Likely=10 1 2 3 4 5 6 7 8 9 10 16: *How likely are you to recommend BLS.gov to someone else? 1=Very UnlikelyVery Likely=10 1=Very UnlikelyVery Likely=10 1 2 3 4 5 6 7 8 9 10 17: *What information were you looking for on this website when our survey appeared? The Occupational Outlook Handbook Inflation or Price Information Pay or Benefits Information Employment or Unemployment Information Productivity Information Workplace Health or Safety Information Looking for job opportunities/Job hunting Asked to complete BLS survey, so looking for information about that survey Nothing Specific Something Else 17.1: Please tell us what you were looking for. There is a lot of BLS data, but no meaningful action to improve socio-enviro-economic performance. 18: *Did you find the information you were looking for? Yes, all of it Yes, some of it No Not yet but still looking on the BLS website Not looking for anything specific/Just browsing 19: *How did you look for information or navigate the BLS site today? (Please select all that apply.) Top navigation bar Clicked on links on the page Google or other search engine Page bookmark or favorite link A-Z Index Search box on web page Other (please specify): 19.1: Please tell us how you looked for information. A combination of everything to try to find both the detail and useful 'management' information. The amount of information is impressive, but how to use it to address issues that need to be addressed is a challenge I want to address. 767 Characters Remaining 20: *How would you describe your experience moving around (navigating) on this website today? (Please select all that apply.) I had no difficulty navigating this site Links often did not take me where I expected Had difficulty finding relevant information Links/labels were difficult to understand Too many links/navigational options to choose from Had technical difficulties (error messages, broken links, etc.) Could not navigate back to previous information I had a navigation difficulty not listed above: 21: *Did you use one of the search boxes provided on the BLS website during your visit today (not a search engine like Google or Bing)? Yes No 22: *How satisfied are you with the products and information provided by the Bureau of Labor Statistics? Somewhat satisfied 23: *How easy or difficult was it to understand the information you found on this website? Very easy Easy Neither easy nor difficult Difficult Very difficult 24: *How often do you visit the BLS website? First time visitor 25: *Which one of the following BEST describes you? Government employee Student Educator (e.g. professor, librarian ) Private citizen Businessperson/professional (e.g. consultant, employer) Academic (e.g. social Scientist, researcher) Other (please specify): 25.6: Please tell us what best describes your occupation. Retired wanting to use data to help make the world a better place. 26: Do you have any suggestions for improving this site? If so, please share them here: I wish I was several decades younger. I want to mine the BLS data to structure reports that highlight issues in a way that journalists will find newsworthy ... and get to the point where the news is improved outcomes for all workers in the nation. 752 Characters Remaining Thank you for taking our survey - and for helping us serve you better. Submit Copyright 2020 - all rights reserved OMB Control # 1090-0008 ForeSeeForeSee Privacy Policy I wish I was several decades younger. I want to mine the BLS data to structure reports that highlight issues in a way that journalists will find newsworthy ... and get to the point where the news is improved outcomes for all workers in the nation.
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