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BURGESS MANUSCRIPT
FIXING FAILED DEVELOPMENT
Turning Development Upside Down
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Chapter 10
THE COMMUNITY PERSPECTIVE
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Community is the best focus for development ... this is where people live and where quality of life matters. Community centric metrics show how effectively resources are being used, not only those from external sources, but also local resources.
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Community Focus
Community is probably the best locus to facilitate development. It is more effective than a single person, and has a scale that is perhaps optimum for progress. Resources that are available can be used in the best possible way. How can resources be used for best results? What incremental resources are needed and where are they going to come from. How to ensure that the community gets to use resources for its priority works. How are community resources going to be used to achieve maximum economic value adding and progress towards the goal of success in development. Is community the key to success? Local people often know what they need, but don't have all the resources to do what needs to be done.
Community centric development
This chapter puts community at the center of development. The community is close to people who need to be the ultimate beneficiaries, and the definers of priorities, as well as the funders of development, the implementers, the managers, and the decision makers. A community makes it possible for people to be in every facet of the development process.
It expands on the ideas that when people have opportunity they can make better use of their abilities for good benefit. But it also recognizes that people are only as good as the team they are part of. So it takes up the question of how people can be organized to get things done. And how people need to be motivated for success. It addresses how to organize for success at every level, while keeping the priorities of people, and the enthusiasm of people so often lost in the humdrum of a typical large organization. It takes up the importance of having people well informed so that they are able to participate in priority setting and decision making and making accountability a factor in development performance.
Community is for ever
People live somewhere. That somewhere is the community. The place where one lives, where one has been born, where the ancestors are buried has a unique character in human history. While it is not anymore in the forefront of thinking in the “north” it is still very important in the “south”.
One of the questions asked in accounting exams is to identify the reasons for adopting the corporate form of organization. One of the reasons is that the corporation has perpetual existence. But it is not as permanent as a geographic community.
Maps that are hundreds of years old, in fact thousands of years old make reference to the same communities that exist today. And historians ask what it is that has changed over the years. My home town in the UK is a good example. When I was growing up it had a population of around 4,000 ... 50 years before it had had a population of around 3,800 ... and 900 years before the community was written up in the Domesday Book compiled by William the Conqueror shortly after 1066. Places really do have a continuity that can be used to track progress.
And if we apply the same thinking to places all around the world it is self evident that places everytwhere have pasts, a present and a future and managing to achieve progesss in a place is going to be more effective than anything else.
Development
People centric development holds the hope that development will result in people being both the source of development energy and ideas and as well the beneficiaries.
Development is about people. It always has been. But along the way the idea of process, and a whole set of thematic issues has overtaken the people focus of development.
For development to succeed it has to get back to people. Everyone who has worked at the “grassroots” level of development understands the importance of this. They know that failed development ends up with people who are poor and hungry and lack the basics for a decent quality of life and with little or no opportunity.
Modern development needs to move from a paradigm where the NORTH funds the SOUTH and the SOUTH does what it is told, to an era where the people of the SOUTH set the priorities in everything that affects them. The organizational model for development where decision makers are “on top” and the beneficiaries are on the bottom has to change.
The change has to happen not only at the level of the UN and the World Bank and the donor organizations, but also at the level of the developing country or beneficiary governments and other intermediary organizations.
Changing the culture of academic, corporate, government and political leadership is not going to be an easy thing, but it is vital.
Paying Attention to the Past
At one time I worked with Winston Prattley, one of the elder statesmen of UNDP. He recounted that he had been a junior officer in Iraq in the 1950s working on an FAO/UNDP irrigation project. During this work they discovered some archaeological remains, and suspended the project so that the archaeologists could study what had been found. It turned out to be the remains of an old irrigation project ... that apparently had fallen into disuse because of salinity some several thousand years before.
What goes around ... comes around. Salinity remains a problem with irrigation in the present day.
COMMUNITY CENTRIC PLANNING
Planning with a community focus
A community focus results in a very different dynamic for development than what has prevailed in the past. When planning is community centric, the priorities are much more likely to be of socio-economic value to the community. Plans that originate in the community have the possibility of “ownership” by the community, and there is a strong correlation between what is priority and what is done. Plans with community focus can be simple and understandable, and at the same time can be totally suitable for the community. Small is efficient and allows for the optimization of plans within a community without the compromise inherent in super-scale projects intended to satisfy everyone, and ending up satisfying no-one.
Gosplan does not work
Central planning ... Gosplan, as it was known in the Soviet Union ... is a system that makes decisions and allocates resources based on what the government thinks. A community focus for planning puts the community first, and it is the community that drives the allocation of resources and the priorities for socio-economic development.
In Iraq since the fall of Baghdad, most relief and development resources have been sourced and controlled within government ... and mainly the within the US government and its military. All the planning is essentially at a high level with little input from the communities where people live.
Community goal - quality of life
Quality of life is something that is determined as much as anything by what goes on in our own community. What goes on at any distance from my community may be interesting, and may have an indirect impact, but is nowhere near as important as what goes on in my community.
And within the community, my family is the most important. To the extent that people are interested in far away places, it is often because a family member is there.
What is quality of life is very subjective ... it is what an individual and the family wants.
Components of community planning
The components of community centric planning are the same as for any other planning. That is: (1) Get facts; (2) Analyze and optimize; (3) Organize; (4) Implement; (5) Measure; (6) Feedback; and, (7) Analyze and adjust.
People in the community may not be well educated or academic. Most will not speak an international language. Some who know the most may not be literate, but that does not mean they do not know their community. In practical terms, they will know a lot more about the facts of their community than outsiders. They may have plans to make things better but not the resources, and they may have a rather limited appreciation of what is truly possible.
By making community the focal point of development, organizations in the community can benefit from assistance in ways that translate into tangible help for people and value adding for the community.
Framework for Community Analytics
The Corporate Model
Corporate financial reports
The corporate model for financial reporting is well understood. It is (1) the balance sheet; (2) the profit and loss account; (3) the cash flow statement; and (4) any explanatory notes and supporting schedules.
TVM community reports
The CA community reports comprise a report on the State of the Community and a report on the Productivity of the Community. These reports are analogous to the Balance Sheet and the Profit and Loss Account in the corporate setting.
State of Community
As in a financial balance sheet, the CA State of the Community is based on the assets of the community, that is, their value, and the liabilities of the community ... the constraints and what it is that stops the community from being better than it is ... the negative value that this represents.
Assets ... resources
Resources are not just money and financial resources. They also include human and natural resources which are often abundant and valuable when used well.
- People. What is the human potential? What is needed so that people can do the maximum that they are capable of?
- Natural resources. What natural resources are there? How can local resources be used as an economic driver for the area? What is the natural economic potential of the area? What can agriculture do? Are their other local resources that have economic potential?
- Organization. What are the capabilities of existing organizations? What is needed so that they can do the maximum that they can do? What professional organizations are there and what can they do?
- Infrastructure. What is there? What is the best way to improve the infrastructure so that it can support the highest level of activity? What is the status of the roads, the communications, the clinics and hospitals, the transport systems, etc, etc?
- Production capability. What production capacity is there? Does business have what is needed?
- Working capital. Does business have access to the working capital and liquidity it needs. What needs to be done to satisfy working capital needs?
- Money. What money and financial services are available? How can salaries and suppliers be paid? What is the business model to generate positive cash flow? What are revenues? Is it market driven? Is it government budget? Is it grant based? Is it fee based? Is it mixed?
- Knowledge. What knowledge is there? Is everything known that needs to be known. How to stay up to date. How to train new people. How to update knowledge and be in the global knowledge community.
- Quality of life. How happy is the society, How much of the needs of the population are satisfied. How much of the wants of the society ate satisfied.
Liabilities ... constraints
Any asset or resource that is needed by missing is a liability for the community.
What might be possible?
It is not easy to identify what might be possible ... but this is the value that must be ascertained about any community.
For any enterprise to be profitable in any specific situation the basic cost structure must be favorable relative to the market situation ... price and demand. This will reflect the enabling environment in its most broad interpretation.
A lot depends on the ability of an entrepreneur to take on a challenge and go into business in competition with other locals and with the world.
EXPAND
There might be possibilities in the agro-production area using processing animal products ... processed meats and skins.
There might be possibilities in the petro-chemical area using the feedstocks that are available from the oil and gas sector. This could be very big business and profitable if done in cooperation with organizations that have access or control international markets.
Productivity of Community
Good place to optimize performance
The community has many benefits that make it an ideal entity for planning and tracking development progress. Every community has a unique combination of resources and potentials and constraints. Each community has reached a unique place in the process of development and has a certain unique standard of living and social structure. A community can benefit the most when the planning and development actions are optimized for the specific community and its unique conditions.
I have always enjoyed visiting new places. Within a very short time it is possible to get an impression of what sort of a place it is. This is a function of geography, of people, of history, of culture ... it is a big mix, and almost every place has a different feel to it. This seems to suggest that “progress” is going to be optimized by different approaches and priorities in different places. It suggests that a universal standard “silver bullet” approach is never going to work, and it also suggests that this is a good place to do performance and progress measurements.
And we also know that there is some corporate operating information in remote communities in the “south” that is better not easily accessible to the general public and those who want to monitor and assist in community progress.
So while community information should be easy ... it is not as easy as all that.
Communities are Where People Live
People live in communities. If the community is working, being successful and progressing, then people are going to be progressing as well. The community appears to be the best place to put the main focus for development.
The idea of community being the center of anything has all but disappeared in the analysis of the modern economy. Everything but community seems to be of importance ... national politics ... national economics ... national security ... the global organization ... all sorts of macro-information ... but nothing much about the community.
Community focused development is probably the best modality to facilitate development. It is more practical than a single person. A community has a scale that is perhaps optimum for progress. Resources that are available can be used in the best possible way. Local people often know what they need, but don’t have all the resources to do what needs to be done. It is up to the community to lead development and use outside support to facilitate its priority works.
Issues in the Community
Hundreds of issues
If there are people ... there are issues. But at the community level, issues are more tangible than in a bigger setting. Issues can be addressed in modest and practical ways, and issues need not get out of hand. There are hundreds of issues, but at the community level, those that are important are more obvious and can be addressed as a priority.
Do powerful people want community focus?
Though many local people might be delighted to be part of a strategy that embraces community knowledge ... there are some that do not want community information to be a freely accessible good but something that is tightly controlled.
Powerful people in the “south” and the “north” may not benefit as much with community focus ... or at any rate universal application of community focus. Political people the world over favor their own communities rather than ALL communities. Community focus is a big shift in the balance of power in society, good for a majority of the people, but perhaps not as good for the incumbent elites. Confronting a powerful elite and prevailing is not easy.
Establishing priorities ... addressing the key issues
In a community, it is easier to have a consensus about priorities than in the larger area of the country as a whole. Some of the same issues will appear in many communities ... but the solution to the issue might be different because of the underlying conditions.
What is the best pace?
In most communities, slow is usually better than fast. The US is perhaps the only place in the world where haste is revered ... in most other communities the culture works best on a slower time scale.
Problems can be solved in many cases with a deliberate use of time ... time to discuss, and consider ... over a period of weeks and months and not hours and days.
What is the language?
The best language is one that people in the community understand ... and in most communities that is not English or French or Spanish. In many places the language is the spoken language and not the written language ... but ideas can be expressed very well without having them written down.
Record keeping is best done in a written language ... and I will argue that a lot of the record keeping should be in money terms and in numbers.
Information can flow from a community that does not read or write into a modern database system as long as there is a clerk who can do the recording ... and if there are two clerks there can be a system of validation right from the start.
What is the culture?
The culture of the community should be a major determinant of what priorities should be ... people should be free to determine their own set of what they want. Planners tend to ignore the role of culture ... but success is usually heavily determined by things that are important locally.
What is the religion?
Religion can be considered part of culture .... but is might well be more than that. Religions have a history of being of tremendous importance, and history has been very much shaped by religion. Religion should not be taken lightly either by planners at a geo-political level or by people engaged in helping at the community level. Religion is, as much as anything, an omni-present force.
But religion can be a great force for good ... it is a great determinant of values, and it behooves everyone concerned to take an interest in religion and try as well as possible to understand.
What determines what?
Great care needs to be taken in understanding priority ... even in the most homogeneous of communities there will be differences, and it is a tremendous art to build consensus so that everyone can move forward in the most appropriate way so that there is progress that will be appreciated by everyone.
Community Information
Community information ... meta-data
It is vital to get to know a lot more about communities. In order to be of value, however, these data need to be compiled in a useful way that can be used for meaningful analysis. Data are most valuable when they can be used in some form of numerical analysis. Information that comes from accounting systems is denominated in money terms, and this is the conventional way of getting both financial and economic information.
In order to be supportive of community activities, information about local community and country organizations needs to be valid ... accurate and meaningful. But information also needs to be accessible, and current.
Modern technology allows community information to be updated easily, and can have considerable depth. It can document what is happening today in the community, and how the community can do better?
Good information starts to give answers that make sense, and can be the basis for some sustainable progress. Up to now remote rural communities that are also poor do not have access to much information, but perhaps more important, planners at the top of the pyramid rarely plan in ways that will get desirable socio-economic development at the bottom of the pyramid.
Metrics of community progress
The community is a good place to see socio-economic progress ... or regression. It is very obvious what is happening, and how it is happening. Sometimes it is less obvious why it is happening. The community is where the measurement of relief and development progress should be taking place, and where incremental resources should being used. The metrics of community progress can be quite simple ... or very detailed and complicated.
Accounting gives a simple construct for measuring progress. If the corporate idea of balance sheet is applied to a community, then the change in the balance sheet is is a measure of progress.
If the resources and situation in a community are documented at a point in time, and then the same documentation is done a some time later, for example the beginning and the end of a year, then the difference shows what has happened over this time.
There is “progress” if a year later the same set of information shows there has been an “improvement”. There is regression if the information shows that there has been a “deterioration”.
What is a Profit?
Around 1960, Sir Henry Benson (later Lord Benson), at the time one of the Senior Managing Partners at Coopers and Lybrand in London, was asked by a Judge of the High Court “What is a Profit?”.
After a moment of deliberation, Sir Henry replied “My Lord, a profit is the difference between two balance sheets”.
This is one of the most powerful concepts in all of accounting ... it is totally principled ... and allows for all of the issues that serve to confuse in modern legalistic accounting.
In most communities to stay the same requires a year of hard work from everyone. If the rains are good, and the harvest is plentiful, then the work for the year may show a situation that is improved over the prior year situation. If the rains to not come, and there is a drought, then the crops fail and the situation deteriorates over the prior year situation.
Progress can be measured looking at the change in the status of the community over time, and without having to know very much about the activities of the community in the time. But if there is also some measurement of the activities, it then becomes possible to see why the community has performed in the way it has. When this is understood it is possible to design development interventions that are the least cost way of improving the communities performance.
Much is possible, but it requires a new framework for the management of information. Such a framework is technically feasible. Maybe because powerful people do not want management information that shows performance ... or lack of it ... socio-economic performance at the community level has never been implemented on a broad scale
Getting to know about a community
There is nothing particularly difficult about getting to know about a community. Basic information about any community in the world should be reasonably easy to find. But the fact that information about communities is very difficult to find suggests that there are some important constraints.
Village People Know About Their Communities
I learned a long time ago that village people, and especially some of the old people in the village had amazing knowledge about the community, its history, its people, its problems and its opportunities.
I made visits to villages over several years and in many countries, and often with a female colleague from Ethiopia. Together, we learned a lot more than I would have on my own, especially about women and the community from their perspective. One thing that became clear was the need to design development initiatives so that they were what the village needed, and not merely to do things that would satisfy our own, the donors', prejudices. Almost everywhere we went there were some modest and very tangible things identified that would have improved the village situation significantly
After one visit to a village ... it was in Mali in the late 1980s ... I was able to learn an enormous amount about the history of rainfall in the area, going back to the 1930s. I started saying to myself after this experience that “the fact that I do not know something does not mean that it is not known”.
I learned from this that one of the big opportunities to improve the process of relief and development is to incorporate community information into the planning process, and use community priorities to drive the decisions.
The relief and development sector data collectors ... mainly project staff ... have done a lot of data collection, but almost none of it is about community nor organized in a useful way for continuing relief and development performance analysis. Sometimes there is a focus on individuals and households, or some aspect of sector activity, such as health, but nothing very much about the performance of the community and the impact therefore on people and families. The leaders of the community probably know what to do to make the socio-economic conditions better, and they also know the constraints they have to face.
Collecting community information
A lot of information about communities is known, but it is often in forms that are difficult or impossible to access using any form of modern technology. Old people know lots about their communities, but it is in their heads. It needs to be collected and put into some sort of record. And some of the information then needs to be put into some sort of electronic record. This is easier said than done, but I believe it is both worthwhile and quite possible.
Probably the best way to do this is to encourage it to be done by community people for their own information and guidance ... and to get it put into a form that can also be used as a component of a universal system of public information.
It is worth noting that some of the best information about communities is contained in travel books. The information included in travel books is information that the authors consider will be useful for people who are visiting, mainly for their own amusement and pleasure. Much of this information is also of considerable value for understanding the socio-economic status of the community and what the community should be doing as a priority to improve its socio-economic situation. Travel books are often improved by feedback from travelers. Community socio-economic information can be improved by feedback from anyone with better or more information.
Sometimes there is a lot of interesting information compiled in political party data systems. This information is not usually easily accessible, but it is sometimes of considerable value.
There may also be valuable information about communities in military information systems. This information is not usually easily accessible by the public at large, and much is geared to destruction rather than construction. Sadly, in our modern world, more is probably known about communities so that they can be bombed than is known so that they can be helped ... something that ought to be changed.
Community information to support a development process is needed. The technology to do it is quite easy, but it is not yet organized to be used in this manner.
Allocating Resources
There are right ways and wrong ways to allocate resources.
A community focus for development should be for all communities and not just for a select few. Over the years there have been a number of initiatives where a lot of money has been deployed in limited areas ... in my view a very bad idea. The idea of outsiders selecting communities to support seems to me to be totally inappropriate. I have seen UN experts trying to do this in the past, and it goes on today, but it is just plain wrong.
Focal Point for Development – A Wrong Idea
I am reminded of a discussion in Ethiopia some years ago (around 1990) with (I think) one of the UNDP's Deputy Resident Representatives who was explaining that because of a shortage of development resources that the UNDP was recommending that there be focal points of development. What UNDP had in mind was that scarce development resources would be concentrated in just a few locations in the country, leaving the rest of the country unserved by the international relief and development community. I was horrified by the idea ... development experts essentially choosing to play God in terms of who deserved assistance.
In a place of chronic resource scarcity, this was a potential death sentence for people in the unserved areas ... but a convenient rationalization for a failure of the international system to be effective.
Making community development a “reward” is not a good strategy ... such a strategy does more to set the stage for future conflict than it helps to move to a peaceful future.
A new coalition
Development has to be implemented in a different way. The resources flowing to developing countries in the SOUTH under the present arrangements are insufficient and badly used.
A new coalition is needed to stop the deterioration of the world's quality of life. People have the possibility for a much better standard of living, but the present leadership group and decision makers are ignoring the SOUTH.
The global financial community needs to be a part of a new coalition. They should be in the coalition because they will benefit from a new era of development success.
The people of the NORTH need to be part of the new coalition. They have a key role because it is people who make decisions. The people of the NORTH will leverage their possibilities through advocacy groups and affinity groups and networks.
The people of the SOUTH need to be part of the new coalition. Their efforts in combination with other resources will bring reward to themselves and a satisfactory return for the funding investors.
Business is a critical part of the new coalition. Business in the NORTH can be of great assistance to business in the SOUTH, but the terms must be fair to both and the economic value adding shared between NORTH and SOUTH
Standard of Living and Quality of Life
Socioeconomic progress is all about people and improving their standard of living and the quality of life. This is not just about economics and money, it is about relationships and the environment and hopes and possibilities, not to mention the spiritual dimension.
Progress is not simply improving the indicators that the NORTH thinks are important. Progress is different for different people, and depends on the current priorities of the individuals, the families and the communities.
- For people who are hungry and thirsty, progress is more food and water
- For people with “everything” progress may be a slower and more tranquil life
- For people faced with insecurity and war and violence, progress might be peace and security
- For people faced with the crisis of the health and HIV-AIDs pandemic progress might be more spiritual and material and financial support
- And for parents with children it might be easier access to good education and health care services
- For business people progress might be a better economy and a better market and easier regulations
- For families where there is spousal abuse or child abuse, progress might be psychiatric counseling and treatment
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