Burgess Manuscripts
TrueValueMetrics
ACTION INFORMATION FOR ALL OF SOCIETY
Metrics about the State, Progress and Performance of Society, the Environment and Economy
Metrics about Impact on People, Place, Planet and Profit
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Chapter 2
SYSTEMIC DYSFUNCTION
2-5 DECLINE OF PROFESSIONALISM
There is a dangerous disconnect between the growth of knowledge, the growth of the economy and the results being achieved. Far too many people do not see progress in their own lives and the degradation of the environment is unsustainable.
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History repeated
There has been a decline in professionalism in the latter part of the 20th century. This has something in common with the decline of the craft guilds as industrialization took hold in the 19th century.
What professionalism means
Professionalism really means that there is something 'bigger' than merely 'money profit for me'. Sadly modern money culture has taken over the professions to the detriment of society, and it will be difficult to rebuild professionalism without a substantial reform of the culture. Preoccupation with money profit, stock prices and GDP growth ensures that professionalism will remain moribund ... but other outcomes are possible starting with reform of metrics.
Accountancy
The decline in professionalism might be the most pronounced in the accountancy area. Fifty years ago there was a professional pride, especially among Chartered Accountants, that seemed to transcend everything. Getting the numbers right according to sound principles of accountancy was all that mattered. The idea that the client could change the numbers to suit themselves was not part of the equation.
It was not much after this that I realized that accountancy was going down a steep
slippery slope. Rather than having a simple set of principles the profession was
migrating to rules ... and these rules could help turn one set of numbers into a better
set of numbers. The rules would have been a good idea to help clarify the principles
... but as an alternative to the principles, they were a disaster waiting to happen.
Having rules that supersede basic fundamental principles is not a good idea ... but
that is what drives accountancy today.
What is especially disturbing is that the views of professional accountants are absent from public policy
debates over important issues ... yet keeping score is fundamental to performance. If there is nobody
keeping score, there is not much point in being in the game ... with terrible impact on society.
Law
A framework of law is essential to a functioning society ... but it does not need to be statutory law. There
has been law since ancient times ... a some good law has a very long history.
The modern legal profession seems to have become both a solution and a problem. Much of the abuse
in society is not unlawful, though it is clearly not right ... and this distinction has become more and more
blurred over the years. Many lawyers are good people doing good things for their clients so that justice is
served ... but not all lawyers are in this mode.
Some lawyers are well paid to figure out how the corporate
world can get round society's laws with the single objective of avoiding cost and increasing profit ... no matter what the expense to society.
Banking Laws to protect credit card users were enacted by New York State at the
urging of Banking Commissioner Muriel Siebert during the 1980s. Twenty years
later there is no credit card company in the United States that is covered by these
laws ... because there are ways round them so that credit card users can be abused
with hardly any limits. Its not unlawful!
The legal profession may be concerned about the state of the profession ... but their voice is very muted.
Every legislative session, the law gets bigger ... but hardly ever gets better.
Education
Education ... learning is critical for a successful tomorrow ... but the profession of education has been
replaced by the business of education, much to the chagrin of the professionals in education. The
emergence of “fast food” was unpopular among gourmets ... and now there is a similar “fast learn”
segment in the education sector. It will serve for a little while ... but it will be detrimental for the longer term.
Professional educators understand the complexity of teaching and learning ... but they have been
sidelined. The metrics are not working ... and to a large extent the money and the resources are being used
ineffectively.
Medicine
The science is amazing ... but the economics are a disaster. Health is another sector where the professionalism of medicine has been displaced by the business of health. The predominance of money metrics makes it very difficult to optimize medical science for socio-economic benefit and the result is a chaotic monster that costs a lot and sometimes is wonderful and sometimes is inadequate or absent. There is need for reform that builds on the best and systemically addresses issues that constrain scientific excellence and cost effectiveness.
Banking
Banking was a profession ... or a near profession two generations back. There were less law governing the
way banks operated, but there was more clarity and understanding of the important role the bank and the
banker played in the functioning of the community and the broader society. Banking had a responsibility
to be sound ... more than it had a responsibility to be profitable.
Religious Ministry
Ministry should not be overlooked ... the spiritual dimension of the human condition is powerful and
really is central to optimizing the quality of life. But the professional aspect has become weak ... too
weak. The professional ministry that brings spiritual value back into the quality of life equation is
something that has importance.
Military
In much of history the military have been in possession of great power ... and have used this to provide
security for society ... and provided a professional service. But not always. From time to time the military
have used their power to take over the governance of society, almost always with bad consequences.
There has often been justification for the military becoming the supreme power in a country. Too often a powerful military has resulted in bad outcomes.
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